Instaniapp privacy policy

 INSTANI LOAN : fast approval  (shall hereinafter be referred to as "INSTANI" or "Company" or "us" or "we" are the owner of the mobile application by the name Cash Now ("App") and website at Cash Now ("Website") (App and Website are hereinafter together referred to as the "Platform").

 

By mere access to the Platform or any part thereof, you signify your assent to this Privacy Policy and consent to the processing of your personally identifiable information (Personal Information, Sensitive Personal Data or Information) to us.

 

If you do not agree to this Policy or any part thereof, please do not use/ access/ download or install the Platform or any part thereof.

 

Loans range from Rs.1,000 to Rs.200,000

Tenure: 62 days to 15 months. Interest rates range from 0%-29.95% depending on risk profile of customer and product availed

Example: If loan amount is Rs.50,000 & interest is 22% per Annum with tenure of 62 days; after deducting any other fees

Interest = Rs.50,000 x 22%/365 x 62 = Rs.1,868

 

Eligibility For Easy loan App:

1. Indian resident

2. Above the age of 21 years

3. Should have monthly source of income

 

1. COLLECTION OF USER PERSONAL INFORMATION :

When you use our Platform, we collect and store your information which is provided by you from time to time by explicitly seeking permissions from YOU to get the required information. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience and Services. This allows us to provide services and features that meets your needs, and to customize our Platform to make your experience safer and easier and to improve the Services provided by us. Your personal information is mainly used for finance risk purpose which grant you with proper credit limit. Then you could lend within the limit.

 

In general, you can browse the Website or App without telling us who you are or revealing any information about yourself. However, to create an account on the Platform, you must provide us with certain basic information required to provide customized services. The information we collect from you, inter alia, includes:

 

a. full name, gender, date of birth, email, education, marital status, communication language;

 

b. permanent account number (PAN), yourself snap, aadhaar card snap, living address, income and career information;

 

c. bank account information;

 

Wherever possible, we indicate the mandatory and the optional fields. You always have the option to not provide any information by choosing not to use a particular service or feature on the Platform. These information we collect after you grant is mainly to access your credit worthiness and evaluate your credit with more dimensions. Bank account information is used to disburse your loan amount after audit pass.

 

2. CAMERA :

We require the camera information permission to take snap of yourself and KYC documents and other information for loan apply.

 

3. COLLECTION OF DEVICE LOCATION AND DEVICE INFORMATION :

We collect and monitor the information about the location of your device to provide serviceability of your loan application, to reduce risk associated with your loan application which also helps us to verify the address, make a better credit risk decision and expedite know your customer (KYC) process.

 

Information the App collects, and its usage, depends on how you manage your privacy controls on your device. When you install the App, we store the information we collect with unique identifiers tied to the device you are using. We collect information from the device when you download and install the App and explicitly seek permissions from You to get the required information from the device.

 

The information we collect from your device includes hardware model, os and version, device identifier, WiFi, mobile network; WIFI information that includes MAC address and mobile network information to uniquely identify the devices and ensure that no unauthorized device acts on your behalf to prevent frauds.

 

We collect information about your device to provide automatic updates and additional security so that your account is not used in other people devices. In addition, the information provides us valuable feedback on your identity as a device holder as well as your device behavior, thereby allowing us to improve our services and provide an enhanced customized user experience to you.

 

4. STORAGE :

We require storage permission to enable our app to store some session related data on your phone which could promote your experience and safety. This also enable your KYC documents downloaded to your phone for your next use when disburse loan to your bank account.

 

5. COLLECTION OF CONTACTS :

 

As a part of our loan journey, we require references from the Loan applicant. In this regard, during filing the form on our App, we collect and monitor your contact information which includes name, phone number, account type, contact last modified, favorites and other optional data like relationship and structural address to enable you to auto fill the data during the loan application process. This information is required for the purposes of risk analysis, enable us to detect credible references assess your risk profile and to determine your loan eligibility.

 

6. COLLECTION OF INSTALLED APPLICATIONS :

We collect a list of the installed applications metadata information which includes the application name, package name, installed time, updated time, version name and version code of each installed application on your device to assess your credit worthiness and enrich your profile with pre-approved customized loan offers.

 

7. COLLECTION OF OTHER NON-PERSONAL INFORMATION :

We automatically track certain information about you based upon your behavior on our Platform. We use this information to do internal research on our users demographics, interests, and behavior to better understand, protect and serve our users and improve our services. This information is compiled and analyzed on an aggregated basis. We also collect your Internet Protocol (IP) address.

 

We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

 

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we collect such information into a file specific to you.

 

8. USE AND DISCLOSURE OF YOUR PERSONAL AND OTHER INFORMATION :

We understand the importance of your information and ensure that it is used for the intended purpose only. We access, store and use the information we collect from you in accordance with the applicable laws to provide our Services, to research and develop new ones subject to the limitations set out in this Privacy Policy.

 

We use the information to:

 

a. smooth your loan

 

b. avoid fraud

 

c. make accurate credit

 

d. promote safety of your loan

 

e. promote experience

 

f. evaluate your financial profile from more dimensions

 

g. troubleshoot problems;

 

h. marketing purposes;

 

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Platform.

 

9. PURPOSE OF COLLECTING INFORMATION :

The intended purpose of collecting information provided by you is to:

 

a. establish identity and verify the same;

 

b. monitor, improve and administer our Platform;

 

c. provide our service i.e. perform credit profiling for the purpose of facilitating loans to You.

 

d. design and offer customized products and services offered by our third party financial partners;

 

e. analyze how the Platform is used, diagnose service or technical problems and maintain security;

 

f. send communications notifications, information regarding the products or services requested by You or process queries and applications that You have made on the Platform;

 

g. manage Our relationship with You and inform You about other products or services We think You might find of some use;

 

h. conduct data analysis in order to improve the Services / Products provided to the User;

 

i. use the User information in order to comply with country laws and regulations;

 

j. conduct KYC for our third party lending partners based on the information shared by the User;

 

k. use the User information in other ways permitted by law to enable You to take financial services from our lending partners.

 

We will use and retain the information for such periods as necessary to provide You the Services on the Platform, to comply with our legal obligations, to resolve disputes, and enforce our agreements.

 

10. DISCLOSURE TO THIRD PARTIES :

We will share Your information with only our registered third parties including our regulated financial partners for provision of Services on the Website/ App. We will share Your information with third parties only in such manner as described below:

 

a. We disclose and share Your information with the financial service providers, banks or NBFCs and our third party partners for facilitation of a loan or facility or line of credit or purchase of a product;

 

b. We share Your information with our third party partners in order to conduct data analysis in order to serve You better and provide Services our Platform;

 

c. We may disclose Your information, without prior notice, if we are under a duty to do so in order to comply with any legal obligation or an order from the government and/or a statutory authority, or in order to enforce or apply Our terms of use or assign such information in the course of corporate divestitures, mergers, or to protect the rights, property, or safety of Us, Our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

d. We will disclose the data / information provided by a User with other technology partners to track how the User interacts with the Platform on Our behalf.

 

e. We and our affiliates may share your information with another business entity should we (or our assets) merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business for continuity of business. Should such a transaction occur than any business entity (or the new combined entity) receiving any such information from Us shall be bound by this Policy with respect to your information.

 

f. We will disclose the information to our third party technology and credit partners to perform credit checks and credit analysis like Credit Bureaus or third party data source providers;

 

g. We will share your information under a confidentiality agreement with the third parties and restrict use of the said Information by third parties only for the purposes detailed herein. We warrant that there will be no unauthorized disclosure of your information shared with third parties.

 

h. By using the Platform, you hereby grant your consent to the Company to share/disclose your Personal Information (i) To the concerned third parties in connection with the Services; and (ii) With the governmental authorities, quasi-governmental authorities, judicial authorities and quasi-judicial authorities, in accordance with applicable laws of India.

 

In case we use or disclose your information for any purpose not specified above, we will take your explicit consent.

 

11. CHANGES IN THIS PRIVACY POLICY :

We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. In case, any changes are made in the Privacy Policy, we shall update the same on the Platform. Once posted, those changes are effective immediately, unless stated otherwise. We encourage you to periodically review this page for the latest information on our privacy practices. Continued access or use of the Services constitutes your acceptance of the changes and the amended Privacy Policy.

 

12. ACCESSING YOUR INFORMATION / CONTACTING US :

At any point of time Users can choose to edit/modify or delete/withdraw any Personal Information shared for use of the Platform. Please note that deleting or withdrawing information may affect the Services we provide to you. In case of modification of Personal Information, Users will be required to furnish supporting documents relating to change in Personal Information for the purpose of verification by the Company.

 

13. YOUR PRIVACY CONTROLS :

You have certain choices regarding the information we collect and how it is used:

 

Device-level settings: Your device may have controls that determine what information we collect. For example, you can modify permissions on your Android device for access to Camera or Audio permissions.

 

Delete your entire App account.

 

You can also request to remove content from our servers based on applicable law or by writing to our Grievance Officer.

 

14. SECURITY PRECAUTIONS :

The Platform intends to protect your information and to maintain its accuracy as confirmed by you. We implement reasonable physical, administrative and technical safeguards to help us protect your information from unauthorized access, use and disclosure. For example, we encrypt all information when we transmit over the internet. We also require that our registered third party service providers protect such information from unauthorized access, use and disclosure.

 

Our Platform has stringent security measures in place to protect the loss, misuse and alteration of information under control. We endeavor to safeguard and ensure the security of the information provided by you. We use Secure Sockets Layers (SSL) based encryption, for the transmission of the information, which is currently the required level of encryption in India as per applicable law.

 

We blend security at multiple steps within our products with the state of the art technology to ensure our systems maintain strong security measures and the overall data and privacy security design allow us to defend our systems ranging from low hanging issue up to sophisticated attacks.

 

In addition, the Website and App have been certified for the following security certifications:

 

a. ISO 9001: being the international standard that details requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements with the requisite security protections.

 

b. ISO 27001 (formally known as ISO/IEC 27001:2005): is a specification for an information security management system (ISMS) and is the suggested level of certification required under the Information Technology Act, 2000. An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organization information risk management processes.

 

We aim to protect from unauthorized access, alteration, disclosure or destruction of information we hold, including:

 

a. We use encryption to keep your data private while in transit;

 

b. We offer security feature like an OTP verification to help you protect your account;

 

c. We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems;

 

d. We restrict access to personal information to our employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations;

 

e. Compliance & Cooperation with Regulations and applicable laws;

 

f. We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.

 

g. Data transfers: We or our affiliates maintain your information on servers located in India. Data protection laws vary among countries, with some providing more protection than others. We also comply with certain legal frameworks relating to the transfer of data as mentioned and required under the Information Technology Act, 2000 and rules made thereunder. When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

 

15. YOUR CONSENT :

By using the Platform and by providing your information, you consent to the collection, sharing, disclosure and usage of the information that you disclose on the Platform in accordance with this Privacy Policy.

 

If we decide to change our Privacy Policy, we will post those changes on this page so to make you aware of the information we collect, how we use it, and under what circumstances we share and disclose it.

 

16. For GRIEVANCES And Contact :

Users have complete authority to file a complaint / share feedback if they are disappointed by services rendered by Cash Now. They can give their complaint / feedback in writing or by way of an email to the following:

Customer Service Email:

androsityinfosoft@gmail.com